Ways to Get in Touch with Roblox Support

Contacting Roblox for Assistance

Reaching Out to Roblox Support

Step 1

To get in touch with Roblox's assistance team, phone them at 888-858-2569. Available around the clock, every single day, Roblox's helpline operates with an automated system that guides you through options. To have them return your call, it's necessary to record a voice message with details regarding your account. The helpline's service is free of charge.

Step 2

Select option one if you are younger than 18 and require support. Roblox's team offers guidance but will not engage in direct phone conversations with minors. Instead, they provide guidance on accessing online help and navigating to their support webpage.
Should you be younger than the legal age, it's wise to ask an adult to assist with the call and communicate on your behalf.

Step 3

Choose option two if you are a parent or an individual above 18. The automated system will help you locate answers based on the nature of your inquiry. Whether it's queries about your account, payment details, or technical issues regarding the gaming platform, the system is designed to assist you before presenting you with the option to record a message.

Step 4

Hit 0 after selecting 2 to record your message for a return call. Roblox will contact you once you’ve left a comprehensive voice message detailing your issues or questions. Be prepared to state your full name, your Roblox username, and any pertinent billing details before describing the assistance you need.